Otology, Neurotology, & Hearing Center

Dallas and Frisco, TX
Main Phone: 972-566-7600
Hearing Center: 972-566-7359
Patient PortalRequest An Appointment

Contacts & Locations

COVID-19: WHAT WE ARE DOING AND WHAT YOU NEED TO KNOW.

Update (October 5th, 2020):

Our offices are currently operating with reduced hours, please contact us prior to arrival for walk-in needs.


COVID-19 Cleaning Protocal

To ensure safety of our patients and staff, we ask that patients wear face coverings as recommended by the CDC. In addition, we are encouraging physical distancing by limiting the numbers of patients in the office at one time. A screening station has been established outside of our office in the main atrium of building A. Patients are asked to proceed to the screening station to begin check-in procedures. If you wish to wait in your car, please complete all paperwork online or through email prior to your appointment and call our office to notify us of your arrival. At this time, only the patient is allowed in the office under most circumstances. For children or patients that require a family member, one adult may accompany them to the appointment. Between each patient encounter, the exam room, exam chair, and instruments are thoroughly cleaned and sanitized with medical-grade disinfecting solutions. We also maintain stringent handwashing techniques before and after each patient. All providers and staff members are provided with personal protective equipment to lessen potential exposure.

For our more vulnerable patients or patients who prefer to stay home, we will continue to provide care through telemedicine Monday-Friday 8 am-2 pm. Through these virtual visits, we can discuss many symptoms and determine treatment options.

CDC recommendations for face coverings:

fit snugly but comfortably against the side of the face

be secured with ties or ear loops

include multiple layers of fabric

allow for breathing without restriction

be able to be laundered and machine dried without damage or change to shape

If you have been exposed to anyone who has tested positive for COVID-19 in the past 14 days or if you are experiencing possible symptoms of COVID-19 including: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea please contact our office to reschedule your appointment.

Patients can request an appointment online or call 972-566-7600.

Online Request Form TELEHEALTH CHECK-IN

Please check our website and Facebook page for future updates.

Medical Services/Physician Appointments:

972-566-7600
972-566-6560

Physicians or Medical
Appointment Request

The Hearing Center Appointments:

972-566-7359
972-566-3883

Hearing Center
Appointment Request

Billing Office or Statement Questions:

903-487-2248

Billing/Payment Mailing Address:
Dallas Ear Institute
PO BOX 837
Howe, TX 75459

 

Dallas Office

7777 Forest Lane, Suite A-103
Dallas, TX 75230
Located in Medical City Dallas Hospital

Office Hours:
Monday - Thursday 8:00am - 5:00pm
Friday 8:00am - 1:00pm 

Full Map & Directions

Frisco Office

Centennial Medical Pavilion II, 
4461 Coit Rd Suite 311
Frisco, TX 75035

Office Hours:
Monday: 7:00 AM to 3:30 PM, Tuesday: 8:00 AM to 4:30 PM, Wednesday: 8:00 AM to 4:30 PM, Thursday: 8:00 AM to 4:30 PM, Friday: Closed

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