Otology, Neurotology, & Hearing Center

Dallas and Frisco, TX
Main Phone: 972-566-7600
Hearing Center: 972-566-7359
Patient PortalRequest An Appointment

Contacts & Locations

COVID-19: WHAT WE ARE DOING AND WHAT YOU NEED TO KNOW.

Update (April 27th, 2020): The Dallas Ear Institute is committed to your health and safety. During the COVID-19 pandemic we have continued to provide care for our patients through telehealth visits while closely monitoring and adhering to government guidelines. Now that Texas and Dallas County are seeing a downward trend of COVID-19 infections.

We are so incredibly pleased to announce that we will start seeing patients in the office on May 4th!!


COVID-19 Cleaning Protocal

To ensure safety of our patients and staff, we ask that patients wear face coverings as recommended by the CDC. In addition, we are encouraging physical distancing by limiting the numbers of patients in the office at one time. Patients have the option to wait in their cars or in the atrium in front of our office for their appointment and one of our staff members will contact them by call or text when the provider is ready to see them. At this time, only the patient is allowed in the office under most circumstances. For children or patients that require a family member, one adult may accompany them to the appointment. Between each patient encounter, the exam room, exam chair, and instruments are thoroughly cleaned and sanitized with medical-grade disinfecting solutions. We also maintain stringent handwashing techniques before and after each patient. All providers and staff members are provided with personal protective equipment to lessen potential exposure.

For our more vulnerable patients or patients who prefer to stay home, we will continue to provide care through telemedicine Monday-Friday 8 am-2 pm. Through these virtual visits, we can discuss many symptoms and determine treatment options.

CDC recommendations for face coverings:

fit snugly but comfortably against the side of the face

be secured with ties or ear loops

include multiple layers of fabric

allow for breathing without restriction

be able to be laundered and machine dried without damage or change to shape

Patients can request an appointment online or call 972-566-7600.

Online Request Form TELEHEALTH CHECK-IN

Please check our website and Facebook page for future updates.

Medical Services/Physician Appointments:

972-566-7600
972-566-6560

Physicians or Medical
Appointment Request

The Hearing Center Appointments:

972-566-7359
972-566-3883

Hearing Center
Appointment Request

Billing Office or Statement Questions:

903-487-2248

Billing/Payment Mailing Address:
Dallas Ear Institute
PO BOX 837
Howe, TX 75459

 

Dallas Office

7777 Forest Lane, Suite A-103
Dallas, TX 75230
Located in Medical City Dallas Hospital

Office Hours:
Monday - Thursday 8:00am - 5:00pm
Friday 8:00am - 1:00pm 

Full Map & Directions

Frisco Office

Centennial Medical Pavilion II, 
4461 Coit Rd Suite 311
Frisco, TX 75035

Office Hours:
Monday: 7:00 AM to 3:30 PM, Tuesday: 8:00 AM to 4:30 PM, Wednesday: 8:00 AM to 4:30 PM, Thursday: 8:00 AM to 4:30 PM, Friday: Closed

Full Map & Directions